Frequently Asked Questions

  • Does New Image Commercial Cleaning Services Inc. offer green services?

    We do. Just tell us you’re interested when we come to give you an estimate.

  • Do I need to provide any cleaning supplies?

    We offer you the choice of using your cleaning supplies or ours.

  • Can you clean entire buildings or multiple buildings?

    Yes, we definitely can. Our cleaning services will be tailored to your specific needs.

  • How often do you clean?

    We will clean as often is needed, which may mean daily, weekly, bi-weekly.

  • What cities are in your service area?

    New Image Commercial Cleaning Services Inc. is a 100% local company based in Edmonton but we serve many areas throughout the greater Edmonton area. Edmonton, Sherwood Park, Leduc, Nisku, Spruce Grove, St. Albert, Fort Saskatchewan.

  • What type of properties do you specialize in?

    We provide professional cleaning services to a variety of commercial and multifamily properties such as office space, multifamily common areas, retail, financial, healthcare, education, energy/utility, church buildings and specialty industries.

  • Does someone need to be at the location when we clean?

    No. We can clean before or after business hours, or any time you prefer. Our cleaning services and schedules are tailored to meet your specific needs.

  • Are your employees screened with background checks?

    Yes! All of our employees are screened with criminal background checks, insured, and bonded before they enter your business.

  • What is the difference between New Image Commercial Cleaning Services Inc. and other commercial cleaning services?

    • We are an industry leader with nearly 15 years of experience in professional commercial cleaning.

    • We provide customized high-quality services for all business types and sizes.

    • We offer competitive pricing and free estimates.

    • We have quality-trained, supervised, and uniformed cleaning staff.

    • We only hire staff with a strong work ethic and passion for cleaning and who we believe will adhere to our high standards and fit our brand.

    Learn more about our commercial cleaning services HERE.

  • Do we have to sign long-term contract?

    No.  Our contracts provide you with flexibility when hiring us for your regular, ongoing maintenance services.

  • Can I get an estimate over the phone?

    Unfortunately, we cannot guarantee an accurate estimate over the phone. However, we are happy to schedule a free estimate at your convenience. Please call us at 780-966-1163.  You can also fill out our simple online request form here.

  • How can we schedule your service?

    We are one call or email away! You can request an estimate for commercial cleaning service by calling us at 780-966-1163 or you can contact us by completing our online request form.

  • What is included in your standard office cleaning service package?

    Our standard office cleaning package typically includes dusting, vacuuming, trash removal, restroom cleaning and sanitization, kitchenette or break room cleaning, and floor cleaning. We can also customize our services to include deep carpet cleaning, window washing, and other specific needs your office may have.

  • How do you ensure the quality and consistency of your cleaning services?

    Quality and consistency are at the heart of our services. We achieve this by employing trained and experienced cleaning professionals, using state-of-the-art cleaning equipment and eco-friendly cleaning products. Regular quality checks and client feedback sessions are integral to our process, ensuring that we consistently meet and exceed our clients' expectations.

  • What types of spaces does your commercial cleaning service cover?

    Our commercial cleaning services are designed to cater to a wide range of spaces including office buildings, retail stores, medical facilities, educational institutions, and industrial spaces. We tailor our cleaning solutions to meet the specific needs and standards of each type of space, ensuring a thorough and professional service.

Proudly serving Edmonton, Leduc, Sherwood Park, Devon, Spruce Grove, Ft. Saskatchewan, St. Albert, and surrounding communities.
Commercial Cleaning Services
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